Pakistan

Travel Agency Licence Requirements in Pakistan

Applicable Laws

Travel Agencies Act, 1976 (hereinafter referred as “the Act”) and Travel Agencies Rules, 1977 (hereinafter referred as “the Rules”) are the basic laws to provide for the development, regulation and control of the profession of travel agencies in Pakistan.

Before going further it will be better to ascertain what does Travel Agency actually mean under the Act? As per section 2 sub section (f) “Travel Agency” means a person, by whatever name called, who—

  • makes, directly or indirectly, on commercial basis arrangements for the passage of the tourists, or use of transport, or transportation of their baggage or goods by sea, air rail or road;
  • makes arrangements for lodging, transport or other services relating to travel of persons with in Pakistan or arranges entertainment, sightseeing, excursion and guide services, whether the arrangements are made on the basis of comprehensive all inclusive rates or on the basis of separate charges for each service provided; or
  • has been delegated general authority in respect of sales for the airlines or other carriers, either directly or through a sub-contract

Fields of Operation for the Travel Agency

A license may be granted to an applicant for one or more of the following fields of operation, namely:–

  • booking of passages and baggage by air, rail road or sea for citizens of Pakistan or tourists for any destination;
  • organizing group tours for citizen of Pakistan to a foreign country or countries;
  • organizing group tours of citizens of Pakistan or foreigners within Pakistan;
  • organizing or arranging sightseeing, providing of arranging sports including shooting (Shikar) entertainment or arranging trekking or mountain climbing for tourists within Pakistan; and
  • providing or arranging accommodation and transportation for tourists within Pakistan or outside Pakistan.

Procedure to Obtain Travel Agency License

Any person operating or intending to organize and operate a travel agency shall apply to the Controller, Department of Tourist Services in Form-I (Form I – Travel Agency Licence Requirement in Pakistan) together with the following documents: 

  • Certificate from a bank certifying that applicant holds a capital of not less than two lac rupees
  • An investment statement showing assets and liabilities duly certified by an appropriate authority i.e. Chartered Accountant or Income tax practitioner.
  • An attested copy of National Tax Registration Number of the firm.
  • Attested copies of lease/rent agreement /proof of the ownership of the premises.
  • In case of Partnership Firm, attested copies of Registration Certificate and Partnership Deed duly attested
  • In case of Limited Company, attested copies of Incorporation Certificate, Memorandum and Articles of Association, Form-A and Form-29 duly certified from Securities Exchange Commission of Pakistan (SECP).
  • A sketch of the office showing various counters windows etc with measurement showing its covered area not less than 250 Sq. Ft.
  • A list of staff showing their designations, qualification, training and experience in travel trade business along with attested copies of the supporting documents.
  • Attested copies of National Identity Card of the Proprietor/Partners/Directors/Chief Executive/Manager and employee.
  • Photo copy of registration of a vehicle of 800cc or above.

Licensing Requirements for a Travel Agency in Pakistan

Section 6 of the Act clearly prohibits any person to hold himself out or act as travel agency unless he holds a license. Also section 6 of the Act prohibit all airlines or other carriers to delegate general authority in respect of sales, either directly or through a sub contract, to a person who does not hold a license.

The following shall be the conditions of the license, namely:-

  • The licensee shall prominently display the license granted to him in his office premises
  • The license shall be in the name of a specific person, for a specific business, place or places;
  • The license shall not be transferable;
  • The licensee shall limit his field of operation to the activity or, activities for which the license is granted;
  • The licensee shall have at least one year’s practical experience and professional know how to run a travel agency, or he shall employ a professionally qualified and experienced manager;
  • The licensee shall employ experienced and trained staff for travel and tour operation work;
  • The licensee shall be a citizen of Pakistan;
  • The licensee shall obtain prior permission of the Controller if he desires to change his field of operation or branches and shall get his license modified accordingly;
  • The licensee shall promptly and immediately inform the Controller of any change in the nature or composition of his firm obtain his permission and get his license endorsed accordingly or have a fresh license issued to run the business;
  • The licensee shall get his service charges approved by the Committee through the Controller and no change in such charges shall be made without the prior approval of the Committee;
  • The licensee shall not charge for his services except in accordance with the rats approved by the Committee;
  • The service charges duly approved by the Committee shall be prominently displayed by the licensee in his office premises and brought to the notice of the tourists and other clients concerned before entering into a contract with them;
  • The licensee shall have a properly planned office in a suitable locality with distinct and separate counters for booking passages, baggage or goods by sea , air, rail or road, group tours, sight-seeing and entertainment bookings with such other work facilities as may be desirable for the activities undertaken by him;
  • The licensee engaged in group tours at sightseeing activities shall employ on a regular basis sufficient number of licensed tourist guides duly, trained at the Tourism and Hotel Training Institute of Pakistan
  • The licensee shall furnish any information in respect of his business that may be sought by the Controller;
  • The Controller or an officer duly authorized by him shall have free access and right of inspection to the premises of the licensee and his records
  • The licensee shall quote the number of his license prominently in all his correspondence and commercial publications;
  • The licensee shall, within fifteen days of the grant of license, open a business guarantee fund under sub-rule (1) of rule 14, or furnish a bank guarantee under sub-rule (2) of that rule, 4{Provided that the bank guarantee fund be opened or as the case may be, the bank guarantee may be furnished within a further period of thirty days on payment of late fee of five thousand rupees and}
  • The licensee shall not carry out any business related to travel and tour operation work with any person or organization which does not hold a valid license granted under the Act.

Renewal of a Travel Agency License in Pakistan

The license may be renewed on payment, within fifteen days from the date of its expiry, provided that the application for renewal of a license is made before the date of its expiry. If the application for renewal of a license is made after the date of its expiry, it shall be renewed on payment of late fee of five thousand rupees.

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72 Comments

  1. Dear Sir,

    The information you provided above is quite helpful. You are requested to kindly advise on the following:
    – what is the procedure to start travel company or agency at a small level for the beginner?
    – what is the travel company or agency license fee?
    – what I have to take care of as I need to start for Umrah at the begging and then for Hajj at later stage…?
    kindly advise in detail with your expert advice on my email address.

    I look forward to your detail and supportive advice at your earliest convenience possible.

    Please reply me.

    Thank you in advance

    BILAL RAUF
    bilalrauf7876@yahoo.com

    1. Dear Mr. Bilal,

      We provide full consultancy for Company registration with SECP and DTS Licence with Bank Guarantee with all Tax related issues.

      Please find attached our Company profile

      Please Contact by email or on Mobile Number as given below

      Thank You
      Saira Marghoob
      ITSA
      0322-5065236
      ============

  2. Faiz -e-Madina World (FMW) Travel & Tours was established with an idea to explore the congenial and spiritual corner of our travelers to offer Umrah services to the desirous pilgrims.

  3. Dear Muhammad Awais,
    Assalam o Alekum,
    The information you provided above is quite helpful. You are requested to kindly advise on the following:
    – what is the procedure to start travel company or agency at a small level for the beginner?
    – what is the travel company or agency license fee?
    – what I have to take care of as I need to start for Umrah at the begging and then for Hajj at later stage…?
    kindly advise in detail with your expert advice on my email address.

    I look forward to your detail and supportive advice at your earliest convenience possible.

    Thank you in advance

    Regards
    Hussain Bux
    hussain.bux925@gmail.com

  4. Assalam o allaikum!
    I want to know about how to get a travel agent licence ? Kindly also want to know about licence fee, bank gaurrentti and total process?

  5. Asslam o alaikum
    I want open a travel agency in islamabad
    Can u tell me how can i get the licence for travel and tours agency and expanse

  6. Hi everyone how are you guys
    today i tell you about the bussiness of travel agencies there are no need for licence you can manage the tours and tickets and shedules of visa online but only one condition you mast have credit card debit card visa card to pay online money if you can do online bussiness you never ever pay any taxes any rent employers salaries you can save all money online bussiness one person is enough to manage whole work easily so go ahead guys best of luck .

    1. AOA,
      How are you?

      Can you please tell me the complete procedure of online travel agency? How do we get GDS system at home?

      Reply please.

      Regards.

  7. AOA,
    Can you pls guide, where I can lodged my complain if I have been cheated by a travel company. Who regulate travel companies in Pakistan?

    Thanks

    1. You can file a complaint against any travel agency before the Travel agencies regulatory committee constituted by federal government in this behalf.

  8. Salaam, I want to open an travel agency in Karachi, is some one advise me how much investment / capital i need , and what are the perfect location ? 03362320013

    1. Dear All i have own my travel company and want to improve my business to support all you guys who want to start his travel company business please feel free to contact Mr Ali shaikh 03129212010

  9. Khalil Ahmed from quetta I want to start travel agency in Pakistan quetta who can issue license for me in quetta my mobile no 03108017876 my what’s app number 008618357565015

  10. اسلام علیکم ۔ ۔۔۔
    امید ہے آپ سب خریت سے ہوں گے۔
    کیا مجھے کوئی بتا سکتا ہے کہ ٹریول ایجنسی کے لئے کیا requirments ہیں
    اور اس میں کتنی investment ہے
    اور حج عمرہ کا quota کیسے
    مل سکتا ہے۔۔
    03004457207

    1. yes I can help you i just got quota for my client from Ministry of religious affairs (MORA) of 50 peoples ,feel free to contact me at 0333-2166710

  11. As Salam o alaikam
    dear brother we want to start new travel agncy please sent me the number of the cunsultant my mumber 0314988009

  12. We are going to start travel and tourism business in Pakistan . need help about licensing process .
    +821027029110
    WhatsApp

    1. above listed documents u should have. secondly the bank statement showing 2lacs which should be cleared by any chartered accountant. i am also going through such issues and if u r in islamabad then u should go and take consult from the office of tourism office at shaheed e millat plaza 13th floor.

  13. Dear Respected Registrar Office
    Assalam Alikum
    have a nice day,
    i wanna open my new Travel agency in Sahiwal so how i can gate your address give me best suggestion about agency license.
    i have 10 years working experience in umrah company in jeddah.(Ali raza umrah services and Dar Al Mamoor umrah Services)
    Thank you & best regards
    Nasir Hameed
    0306-3911546
    00966 509596853

    1. Hi Nasir

      As you said you worked 10 years for Umrah Pilgrims in Jeddah. Can you share contact and working details of inbound companies that works for Hajj and Umrah within KSA for foreigner pilgrims. Hope you will reply promptly.

  14. Dear Respected Registrar Office
    Assalam Alikum
    i wanna open my new Travel agency in Hyderabad so how i can gate your address give me best suggestion about agency license.
    Thank you & best regards
    Muhammed Naveed
    0331-3590905

  15. Hi sir
    I want to open my new travel agency in abbotabad do you have any person number who will guide us and tell us the total payment
    03495959089 this is my number I will wait for ur reply thanks
    regards
    saqib rashid

  16. Dear Sirs,

    Any one wants to register, tour operator agency, group tourism agency, Hajj and Umrah and Travel Agency licence, NTNs, Sales Tax Registrations, Private Limited Company Registration, Partnership Firm Registration, Chamber of Commerce Memberships etc. feel free to contact with us between 10.a.m, to 6. p.m on Cell # 0345-5394241, 0321-5234118 or email us at awanmc@outlook.com

  17. Dear Sir,

    Good Morning. Hope you are fine.
    I need some information Regarding travel agency
    – what is the procedure to start travel company or agency at a small level for the beginner?
    – what is the travel company or agency license fee?
    – what I have to take care of as I need to start for Umrah at the begging and then for Hajj at later stage…?

    I shall be very thankful to you for this act of kindness.

    Regards,
    M. Shahbaz

  18. Dear all

    I am working with multinational travel company we are also provide services for new aplicants/ umrah operators/ foreign tour operators please contact Ali shaikh 03129212010

  19. salam sir i wanna open my new Travel agency in Karachi so how i can gate your address give me best suggestion about agency license thank you best regards

  20. Dear Respected Registrar Office
    Assalam Alikum
    i wanna open my new Travel agency in Karachi so how i can gate your address give me best suggestion about agency license thank you best regards

  21. Dear Muhammad Awais,
    AOA
    I am waiting and looking forward to your urgent supportive response…

    thanks and regards
    Tariq

  22. Dear sir,

    Any one we wants to register, travel agency / Travel Agency licence, NTN, Pvt limited company, company registration, form C, partnership firm contact us

    Shahzada Qamer
    03009439703

    1. Good Morning MR Shahzad,
      I called on your Mob but no Answer?
      Actually, I want to know the process that how to get a license for booking tickets for any airline.
      And how much total charges of a license.

    2. my friend this is probably 2nd complain that you are not picking your given phone no, please pick phone if you can process. Tanvir.

  23. Aap ne bohat mufeed info di hyn.

    Partnership ya sole propriter ki registration category kya hu gi? Ziyada tar travel agents pvt ltd register krvaty hyn uss ki kya wja hy?

    Hum umraa service ke lye quota kyse le skte hyn?

    Thanks.

      1. Dear Muhammad Awais,
        Assalam o Alekum,
        The information you provided above is quite helpful. You are requested to kindly advise on the following:
        – what is the procedure to start travel company or agency at a small level for the beginner?
        – what is the travel company or agency license fee?
        – what I have to take care of as I need to start for Umrah at the begging and then for Hajj at later stage…?
        kindly advise in detail with your expert advice on my email address.

        I look forward to your detail and supportive advice at your earliest convenience possible.

        Thank you in advance

        Kind Regards
        Tariq
        +966565846601

        1. Dear Muhammad Awais,
          AOA
          I am waiting and looking forward to your urgent supportive response…

          thanks and regards
          Tariq

          1. Dear Muhammad Awais,
            AOA
            I am waiting and looking forward to your urgent supportive response…

            thanks and regards
            Tariq

      2. Sir do i need to register company sole prop or Pvt Limited in case to obtain NTN on Travel agency name ? or i can get NTN on travel agency name with out registering company with SECP.
        plz Guide on this

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